Welcome
to Our Benefit Site
Enrollment Call Center 877-282-0808
The health of our employees is a priority and we recognize the importance of providing quality benefits as part of our overall compensation package.
Please refer to the carrier’s Summary of Benefits and Coverage (SBC) and/or Health Benefits Summary Plan Description for detailed descriptions of all available employee benefit programs and exclusions. If you require further explanation or need assistance regarding claims processing, please refer to the customer service telephone numbers at the bottom of this site.
Benefit Summaries & Service Forms
Important Information
• Benefits Guide (Hourly)
Medical Benefits
• Core Plan Summary of Benefits
• Buy-Up Plan Summary of Benefits
• HSA Plan Summary of Benefits
LiveHealth Online
Health Savings Account
• Online Enrollment Instructions
Flexible Spending Accounts
Dental Benefits
• Smile Whitening Kit - Discount
Vision Benefits
Life Insurance Benefits
• Life Claim Form - Instructions
Disability Benefits
• Short-Term Disability Benefit Summary
• Long-Term Disability Benefit Summary
Cancer Insurance
• Brochure
Hospital Indemnity Insurance
• Brochure
Critical Illness Insurance
• Brochure
Accident Insurance
• Brochure
Universal Life Insurance
• Brochure
Other Benefit Resources
• Global Travel Assistance - Mobile App
• Global Travel Assistance - FAQs
Contact Information At-A-Glance
General Information - AvKare R&S
Stacy Wooten - Sr. HR Generalist
Phone: 270-434-2045 ext. 1128
Email: swooten@rsnortheast.com
or
Amy Fisher - Director HR
Phone: 270-434-2045 ext. 1132
Email: afisher@rsnortheast.com
Medical / Pharmacy Benefits
Anthem
Customer Service: Refer to Medical ID Card
Flexible Spending Accounts / Health Savings Account Administrator
McGregor
Customer Service: 866-233-4377
Dental Benefit
Delta Dental
Customer Service: 800-955-2030
Vision Benefit
VSP Vision
Customer Service: 800-877-7195
Voluntary Worksite Benefits
(Universal Life, Accident, Cancer, Critical Illness, & Hospital Indemnity)
GoToSMBO.com
Phone: 877-282-0808
Email: info@gotosmbo.com
Claims Filing: 800-486-7721
Life & Disability Benefits
(Basic Life, AD&D, Vol. Life, Dep. Life, Disability)
The Hartford
Customer Service: 800-523-2233
Benefits Enrollment Call Center
GoToSMBO.com
877-282-0808
Email: info@gotosmbo.com
Additional Assistance
BimGroup
Jan LaBlonde
Phone: 859-255-9455 ext. 1133
Email: jan@bimgroup.us
or
Rose Taylor
Phone: 859-255-9455 ext. 1102
Email: rose@bimgroup.us
This information, including any summaries or videos, is for our teammates. These documents and videos contain only a partial description of the benefits, limitations, exclusions and other provisions of these plans mentioned. It is not a policy. It is a general overview only. It does not provide all the details of this coverage, including benefits, exclusions and policy limitations. In the event there are discrepancies between these documents and videos, the terms and conditions of the policy will govern.
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